Golden Tulip Hospitality Group
first
to trial new
Tiered
Bandwidth
Services
from Quadriga
|
London, November 2008…. The Golden Tulip Antwerp Centre is the first
hotel in Benelux to
install and trial a new flexible Internet service from Quadriga which allows hotels to manage
and offer guests a range of bandwidth options to match their application needs. The
decision to trial the new Quadriga Tiered Bandwidth Services reflects the growing challenge
faced by hotels to respond to an ever-increasing demand from guests to access bandwidthhungry
applications.
Golden Tulip Hospitality Group, who signed a 3 year preferred supplier partnership
agreement with Quadriga at the end of 2007 and already have
its market-leading internet
and entertainment services installed in several of its properties, recognised the opportunity
these new services represent, to differentiate its offer. Tiered Bandwidth Services allow a
hotel to offer differentiated services based upon bandwidth speed, where for example
128
kb/s threshold could be charged at a standard rate and unrestricted bandwidth speed
assigned to a higher rate. This allows the guest to choose the appropriate bandwidth for
their application e.g. surfing a website may not require the higher speed, but a guest using a
lot of bandwidth to download could select the maximum option.
According to Riko van Santen, Senior Vice President of Electronic Distribution & ICT for
Golden Tulip Hospitality Group, “We recognise that the needs of our guests are evolving and
the new Tiered Bandwidth Services from Quadriga enable us to respond effectively to these
needs. We are proud to be trialling this new service and look forward to the results over the
coming weeks”.
These new services reinforce Quadriga’s strengthening focus on offering a comprehensive
range of Internet services which not only respond to real guest needs but offer a strong
business proposition to the hotel. Today Quadriga enables hotel customers to offer a unique
array of guest services including internet access for laptop users - either from secure wired
connections in guest rooms or via WiFi in public areas and meeting rooms, as well as
internet access via the TV.
Liz Moores, Quadriga’s Director of Product, comments “Hoteliers’ demands for internet
solutions are changing and they are searching for new ways to improve their offering and
enhance the guest experience. We believe our
new Tiered Bandwidth Services provides just
that and look forward to reviewing the results of this trial with Golden Tulip Hospitality Group
and working closely together to deliver maximum guest satisfaction with Quadriga’s range of
Internet services.”
About Golden Tulip Hospitality Group
Golden Tulip Hospitality Group (www.goldentulip.com), with its head office Lausanne,
Switzerland, is a worldwide hospitality company with more than 780 hotels, 75.000 rooms in
more than 50 countries. The Golden Tulip Hospitality Group franchises and manages hotels
in Europe, the Middle East & Africa, the Asian Pacific Region and the Americas.
As a multi-brand hospitality firm, the Golden Tulip Hospitality Group offers services in
categories with different standards. Tulip Inn provides limited-service first-class category
rooms in functional hotels, Golden Tulip and Tulip Residences are the brands for the
Superior First-Class service with international standards of comfort and a local flavour,
finally, the recently introduced five-star concept Royal Tulip stands for luxury and elegance.
In addition Golden Tulip offers its services through its commercial alliance with TOP
International, a German based hotel consortium.
In the summer of 2008, Golden Tulip introduced the new F&B concept George & Co..
George & Co. will serve sweet and savoury classics featuring international fusion and healthy
choices. Based on providing all-day eating options the restaurant offers a wide range of preprepared
dishes from breakfast and light lunches to dinner and snacks. All products offered
in George & Co. restaurants will be fully branded. George & Co.
F&B concept will be
implemented in Tulip Inns and Golden Tulip hotels.
