InfoGenesis eCash by Agilysys, a Cashless Payment Solution

InfoGenesis eCash by agilysys, a cashless payment solution, takes traditional cashless payment and stored-value card capabilities and integrates them directly with InfoGenesis POS™ by agilysys, enabling your customers to manage their own accounts across different applications. The cashless payment solution cuts your operational costs, boosts your profit margins and enables you to accomplish this in record time. It also significantly improves the customer experience, resulting in more loyal customers.

Adding Up Loyal Customers
The InfoGenesis eCash solution makes what you have to offer more accessible. By using this solution for cashless payments via stored-value accounts, your customers spend less time standing in line and less time paying for an order. It enables your customers to receive what they want faster through in-house transactions that are not dependent on vendor services. The solution reduces cash handling time and human errors. These capabilities affect each and every transaction and how your customers perceive you.

Let Customers Have Control
Perhaps the most important thing you can do to increase loyalty is let customers have more control of the payment process. InfoGenesis eCash provides customers the ability to manage their own stored-value accounts. This is fundamentally different than generic authorization accounts where your staff has to be involved every time a customer wants to make a deposit or view their balance. Through the InfoGenesis eCash solution, your customers have the freedom to add funds to their stored-value cards over the web or at a kiosk, without involving your staff. They can also automate adding funds by using time- or dollar-based replenishment capabilities. This cashless solution ultimately gives your customers greater convenience and more control which translates into increased loyalty and operational efficiencies.

Cutting Transaction Costs
In terms of cashless payment overhead, the biggest impact the InfoGenesis eCash solution offers is the reduction in credit card transaction costs. Foodservice operators typically see an approximate 65% reduction in transaction costs after they implement InfoGenesis eCash due to the fact that it eliminates the need for credit cards when purchasing meals. Instead, your customers make one deposit into their eCash account and charge meals that have no per transaction cost. As a result, your profit margins increase.

Benefiting From Turnkey Integration
The InfoGenesis eCash solution is designed to quickly and easily integrate with InfoGenesis POS. It leverages your current generic authorization accounts in a way that enables customers to create, fund and manage their own cashless payment accounts. They can interact with their accounts by using either a web or kiosk eCash application. In addition, InfoGenesis eCash purchases appear in the InfoGenesis POS solution back office as a unique tender type that can be queried and have reports generated. This integration depth equates to rapid ROI for your organization.

Reporting Extensive reporting options are included with drill-down capabilities. Report types For more information, visit www.agilysys.com	Key Features Web Account Creation and Deposits Access the cashless payment solution via any browser-enabled, internetconnected device by specifying the appropriate internet or intranet uRl. Kiosk Account Creation and Deposits All interactions are through a touchscreen and hardware interface. Kiosk Management Kiosks may be brought online, configured and monitored from one administrator console. Customer Registration Customers can log in, make deposits and view their deposit history, while administrators can review customer deposit and debit history. Registration collects the name, contact information and payment method for customers. payment method data collection includes credit card type, number, expiration date and optional pin and/or CVV for security purposes.
Administrator Tools Multiple privilege levels and event notifications can be defined. Granular control over multiple self-service entities on an enterprise, “mall” or store level can be granted. Multiple service types can be created and scheduled, including point-ofsale, resource monitoring, order scheduling and content management.
Advanced Security Advanced Security includes security beyond standard online ssl encryption, like two-factor authentication (pin and CVV) and customer transaction logs, as well as multiple levels of event notification and access rights.